FAQ

Where can I get help?

The PortDroid Community Forum is a great resource where you can find answers to your queries, learn from other users’ experiences, or discover solutions to common issues.

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Why cant I see MAC addresses anymore?

As of recent updates to the Android operating system, the ability for apps to access the MAC addresses of devices found on local network scans has been restricted.

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How do I close an open port?

How do I close an open port?

Identifying and closing open ports on your network and devices can be crucial for maintaining good security.

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Do you have any guides or tutorials?

Yes! We currently have the following set of guides for the tools in PortDroid:

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What libraries are used in PortDroid

An up to date list of the libraries used in PortDroid can be found here .

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Why cant I browse /proc/net anymore?

Due to the privacy changes in Android 10, applications can no longer browse /proc/net directly any more.

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Why can't I see my IMEI anymore?

Due to the privacy changes in Android 10, applications can no longer get IMEI numbers.

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What personal data does PortDroid use?

PortDroid does not save any user data on our servers or share any data with third-parties.

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What permissions are needed and why?

Please see the permissions page for a detailed list of which are needed and why.

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Suspect you've been hacked? Here's What to Do

Law enforcement and/or legal advice is almost certainly the best next step, and depending on your location there are likely free services you can get help from. However, if you have an app related question please send an email via the Bug/Feature Request in the app.

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